Customer Testimonials

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DealerRater Jun 7, 2022

I ordered my Bronco with Tom at Medford Ford and he was great. I knew given the current constraints it would take time but Tom made sure I was informed. His manager, JT was also very helpful. You can definitely trust Medford Ford to deliver on their word.

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DealerRater May 13, 2022

Exemplary service from Medford Ford during my Bronco purchase. Tom Eckert was always very personable, attentive answering all my questions, and kept me informed every inch of the way on the progress of my order. All in all it was a very smooth, stressless experience, and I look forward to using this dealer in the future for accessories and my next Ford purchase.

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DealerRater Apr 26, 2022

Stopped in today to complete the purchase of my 2022 Bronco. Tom and JT were great to work with. Everything went smoothly and as expected. The Bronco is awesome. Purchased my previous vehicle here and had all my service performed here. Service department always does a great job. Highly recommend Medford Ford!

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Cars Mar 11, 2022

On Wednesday, March 2,2022 took my 2019 Escape in for an oil change and drove away in a 2022 Escape titanium. The guys in the service center were great, but your Salesman, John Scisly was fantastic. He worked very hard to match me with a vehicle that I love and could afford. He was pleasant and helpful teaching me how to navigate the bells and whistles. The week before my husband bought a truck and he was pleased with John. We will highly recommend him to our friends. Sue Lulias

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Facebook Jan 14, 2022

Gus did a great job as he always does getting my explorer in for recall, and service. Thanks!!

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Facebook Jan 6, 2022

Just bought my second vehicle from here since August. Had never been here before, but they had the vehicle I wanted. They were more than fair. So much so, that I ordered a second vehicle from them. I picked it up today. I’ll definitely be back for my next vehicle. Great job !!!

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DealerRater Dec 2, 2021

We have been buying our Ford’s from Medford Ford since 1994. They are local and very easy to work with. We would highly recommend this dealership.

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DealerRater Nov 27, 2021

Always amazing and fast turnaround. Gus and the service staff keep you informed of needs and progress, TOP NOTCH!! Only place I go!!

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DealerRater Oct 12, 2021

TOP NOTCH SERVICE I have had at least 5 vehicles serviced at Medford Ford and had good experiences each time. I found Gus easy to work with and always professional. I am glad he returned!

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DealerRater Oct 12, 2021

I have purchased many vehicle from the dealership. The only reason I did not rate it a "5" is the huge turnover in help.

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DealerRater Sep 26, 2021

Quick service and reasonable service quick change. Convenient waiting room was open. Time of wait was minimal

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Facebook Sep 24, 2021

Great service - timely and professional

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DealerRater Sep 18, 2021

Gus Curiale, the service manager, was very prompt, professional , & affable. I got an appt. when I needed it. He explained everything about my car's service outcome, & he put me at ease. I'll be back !

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Facebook Aug 16, 2021

Great Customer Service. Friendly and Professional atmosphere. Your work is always done in a timely manor

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Facebook Aug 1, 2021

My appointment was on time and my service was successfully completed in 45 minutes.

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DealerRater Jul 26, 2021

Best dealership around south Jersey guys are awesome been in business along time an it shows I love my brand new truck F 250 it is Ford tough

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DealerRater Jul 15, 2021

JT DID A GREAT JOB!! HELPED WITH ALL THE PAPERS WORK & DETAILS, HAVE BEEN A CUSTOMER FOR 40 YEARS, ALWAYS A PLEASURE. WOULD DEFINATELY RECOMMEND!

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Facebook Jul 13, 2021

This is my first time in the dealership, I was in the area and had a problem with my work vehicle. They took me right away and fix the car I want to thank them for helping me out . The next time I’m in the area I’ll be sure to stop by.

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Facebook Jul 13, 2021

I love Medford Ford , since the first time I got a car I’ve been purchasing , my cars at Medford Ford. I get all my service done at Medford Ford. They’ve always been honest and the price are compare to other dealerships . my car is always in and out with no problems at all. The guys at the service desk are always willing to help me. Thank you, for always being there for me .

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Facebook Jul 6, 2021

Great customer service and reasonable pricing.

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DealerRater Jun 21, 2021

Great service team. Always respectful and willing to answer questions.

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Facebook Jun 19, 2021

I have always left like I was getting the best care and price for my cars repair. They made sure to explain everything being done and did my repairs in a timely manor. I will definitely keep using them for my cars repairs.

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Cars May 30, 2021

I have only been there for a install of a bed liner that was a great experience!!! I will be going back for a warranty fix...

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Facebook May 29, 2021

When I told my wife I thought we should drive over the bridge into New Jersey to buy my next car she asked me why. Why not go to CarSense, right down the street? If something goes wrong, she said, they have a great warranty on all their vehicles. Honestly, I asked myself the same question. At the time, I didn’t have an answer, but now, after having bought from Medford Ford, my answer is this: Medford Ford took better care of me than any other dealership. Initially, they gave me an amazing price on a great vehicle. Then, ...

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DealerRater May 27, 2021

Been buying cars / SUV's from Medford Ford forever and having them handle all warranty and maintenance as needed. The entire Medford Team is the best around. Convenient, timely and very easy to do business with.

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Facebook May 1, 2021

Everything. I would like to give my experience with Joe Linder high praise. Medford Ford was able to find the Mustang in the package and color I was looking for. Other dealers were not able to do what Joe did in a few days. In addition Joe delivered my new car to my home. I was given a fair price for the Mustang and a fair price for my trade. I am happy to recommend Joe and Medford Ford. Thank you.

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DealerRater Apr 20, 2021

Superb service > attentive to every detail. Caught a potential problem with a tire that I did not know existed - saved me some possible damage at a later time. Service was timely and efficient.

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DealerRater Mar 20, 2021

We just purchased a Bronco from the Medford Ford dealership! I drove 90 minutes to and from this dealership because the Ford dealership in Staten Island, that we used for 20 years, was not helpful. Medford Ford was courteous and knowledgeable. Both the manager, JT and Thomas, were great every step of the way. Their customer service was the best I've witnessed at any car dealership. Although it is far, I wouldn't hesitate to rely on them again to secure the right vehicle for my family.

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Facebook Mar 17, 2021

Always good service and friendly peeps. Never had a problem been going since 2012

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Facebook Mar 16, 2021

I bought my car two years ago at Medford Ford, awesome experience & I really love my car. Always go here for the works check up, recently I moved to Hammonton, drove up today, was worth the drive! In & out in a hr. Thanks Medford Ford!

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DealerRater Mar 10, 2021

We recently had our 2020 Explorer in for service and were very pleased with our service and especially the cleanliness of our vehicle upon completion. Especially now during these COVID times it is so important to maintain proper cleaning procedures. We truly appreciated the professionalism at Medford Ford.

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Facebook Feb 27, 2021

I just took delivery of my 2021 Mustang Mach E. I reserved the car a year ago when it was first announced and I selected Medford Ford as the delivering dealership. I previously bought a Mustang coupe from Tom Eckert and found him to be a knowledgeable, no-pressure salesman. Plus, it seems to say a lot about a business like this that when you walk back in you see a lot of the same faces over the years. I notified Tom about my order and he worked with me through the entire process. I also use their service department for all ...

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Facebook Feb 23, 2021

Had a good experience with Ian and JT. Easy to do business with. Would recommend this dealership.

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Facebook Feb 8, 2021

Their service is excellent.

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Facebook Feb 6, 2021

Ian was awesome an so was the rest of the team thank u so much it’s like family

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DealerRater Jan 30, 2021

The service department along with the dealership are top notch. Worrying about the concerns of the customer and communicating everything that is going on with the car. I have bought both my cars are this dealership and would go back for service and when it is time to buy a new car yet again.

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Facebook Jan 13, 2021

Excellent service from JT and Thomas. Lease 2021 Ford 150 with no issue with truck, paper work, etc. Very Professional experience.

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Facebook Jan 10, 2021

Just bought a brand new 2020 F150. These guys were the best. Ian and JT really helped me out.

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Facebook Jan 9, 2021

friendly family people. Great services and sales.

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Facebook Jan 8, 2021

I went to Medford Ford looking at several used SUVs I had viewed on-line. Tom Eckert was very helpful showing me all of the available models and the features of each. Paperwork for the sale was quick and easy and I received a fair amount for my trade-in. All Covid19 safety protocols were in place. It was a pleasure to purchase for them.

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Facebook Dec 20, 2020

Had a great experience at Medford Ford this past week. For a few months now, my business partner and I have been searching for the right work van and Ian Sullivan was on the lookout for us. He gave me a call that they had just had an 07 cargo van traded in and the next day I was driving away with a new fleet vehicle for our construction / remodeling business. Quick process, fair pricing, great service. Thanks again to Ian and JT!

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Facebook Dec 19, 2020

Tom & JT WERE GREAT ! Very helpful. Thank you , wonderful people. Highly recommend

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Facebook Dec 11, 2020

nice people and explained everything to us

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DealerRater Nov 9, 2020

Had my oil changed there for the second time was easy to get appt and Gus was just a good guy seem easy going.Not much else to say othet then I was happy with my over all experience at Medford Ford

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DealerRater Nov 8, 2020

Very helpful and quick service. Always confident of the quality of work done. Wouldn’t go anywhere else for service because I know what I’m getting.

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DealerRater Nov 8, 2020

Joe Linder was very knowledgeable and very friendly to deal with. He along with the finance gentleman helped to get my purchase worked out in a timely manner, and on a Saturday.

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Facebook Nov 1, 2020

The only issue I had was flat out refusal to budge on the price of a used vehicle priced over market. It was it decent condition but not spectacular. I was looked at like I was crazy when I dove under the vehicle and started throwing out massive chunks of rusted plates that’s going to cost several hundred to replace. The odometer listing online was 5000 miles less than actual vehicle miles. This started with an online listing and going back and forth on text. The listing had a stock photo of a brand new car. I asked for pictures ...

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DealerRater Nov 1, 2020

Their service department is the best. I first took my car there for a recall and asked if they could fix another problem. They did and the cost was very reasonable. Have been going back to them ever since.

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Facebook Oct 28, 2020

Very good service and was fast

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Facebook Oct 27, 2020

Had my interceptor serviced for a toe link recall and staff was great along with joe benigno who informed me parts were in and scheduled service appointment and all. Great experience. Quick turn around

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Facebook Oct 15, 2020

Well I started off talking to a lady on the Internet and then Jennifer Jennifer put me in contact with JT you come to realize what a general manager me and JT have go back-and-forth and he got me the best price for the Ford explore I bought I would have to say I’ve got my fair share of cars in my lifetime I’m 55 years old and I would recommend Medford forward to my family and friends JT went out of his way to make this deal happen and I thank him truly from the bottom my heart ...

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Cars Oct 6, 2020

My salesperson Cathy and the rest of the team at Medford Ford made this such an easy process - easy to deal with and no pressure whatsoever. I hate car shopping but this was the best experience I've ever had - they took the stress out of the whole exoerience.

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DealerRater Sep 19, 2020

Did a nice job on the service and recall work performed. Notified when the work was completed and stayed late so I could pick up the vehicle that day.

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Facebook Aug 21, 2020

Service department staff was very friendly and courteous; Once the problem was detected they explained what needed to be done to fix it and that it was covered under the extended warranty. They get my vote!

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Facebook Aug 18, 2020

Fast friendly and economical service !

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Facebook Aug 18, 2020

Great experience salesman was great (Tom Eckert) I would buy from them again.

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Facebook Aug 8, 2020

Great service and people who work there. I would recommend them. They service all my trucks and just bought a F150 and it was so easy. Great job Medford Ford

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Facebook Jul 25, 2020

Came in at 9 and was out with a new car by 11 o’clock. They couldn’t have made the process any easier. Great people and great customer service

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Facebook Jul 25, 2020

Great service. I could not get my Focus in due to an injury.They picked it up fom my home this morning at 10 and were finished with recall problems and oil change by afternoon and returned it.

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Facebook Jul 17, 2020

I went for an airbag recall replacement.I was greeted promptly.My keys were given to a technician and within an hour my car was fixed. Extremely happy in all ways.You don’t have to be bigger to better.....just be better Medford Ford exceeded my expectations.They didn’t try to upsell me on more services,products or another car.They had benches in the lot and I enjoyed the sunshine during these crazy Pandemic Corona 19 months of self quarantining.

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Facebook Jul 17, 2020

Quick turnaround and great service

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Facebook Jul 16, 2020

Consistently high care and excellent support!

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DealerRater Jun 26, 2020

I purchased this vehicle from this dealership in October 2019. My salesman was Ian Sullivan and I was extremely pleased as to how he handled the purchase. The vehicle has been serviced here and everyone has been extremely professional, friendly and the service is excellent. I would recommend this dealership.

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Facebook Jun 25, 2020

My first impression in dealing with Medford Ford was one of professionalism with a feeling of familiarity. From my initial online communication to the final drive away I was treated with respect and honesty. No games, just a true understanding of my needs and wants. My salesperson Thomas, took the time to go over all of the features of my new automobile, both on the test drive and before I left the dealership. I felt confident that soon I would actually be able to put to use all of that nifty technology. I felt they really cared about me as ...

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Facebook Jun 24, 2020

Bought new Explorer on Monday. Everything went smoothly and we were out of there quickly with the new car.

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Facebook Jun 24, 2020

Just got a 2019 Ford F150 from them today. My sales person was extremely nice and helpful and the whole team made the experience smooth and enjoyable.

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Facebook Jun 19, 2020

Update October 2020: Leased an Escape and the experience could not have been better. Great deal too! Highly recommend the team at Medford Ford. Also want to wish Bill H. a wonderful retirement. Will miss working with you but fortunately the whole team is great. Great service today in two cars. Fast and efficient - very pleasant experience. Thanks you all.

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Cars Jun 7, 2020

did what I paid them to do. Had trouble understanding the customer service guy. Low talker

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Facebook May 29, 2020

Service department extremely helpful during these tough times. Thank you Tim and your team for the excellent service.

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Facebook May 19, 2020

They have been maintaining my Escape for 10 years now. Tim and his service guys seem to always seem to be courteous and thorough. They tell you what's wrong, explain your options, and get work done as soon as possible. I would recommend them for any vehicle service with 5 stars!!

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Facebook Apr 24, 2020

Cathy at Medford Ford made our car buying experience very easy! Searched many dealerships online and found that Medford Ford's online search tool was simple and easy. After selecting a vehicle, requested a quote, they brought the car to us for a test drive at the convenience of our home. This car buying experience was the best and would definitely do it again. Love our vehicle!

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Facebook Mar 31, 2020

I don't normally take a Chevrolet to a Ford dealer but they did a wonderful job with my truck

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Facebook Mar 28, 2020

Every time that I call with an issue with my F 150 or to make an appointment Tim or Gus get me in to get the job done. Today after 5 years and 81,000 miles I needed a battery. Even though we are faced with the Covid 19 issue they got the job done quickly allowing my wife and I to continue on to my physical therapy appointment. A great team !

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Facebook Mar 25, 2020

EXCELLENT service!!! GREAT TRUCK... fantastic follow up. You can not beat the experience that Tom and Bill gave my wife and I. Professional, detailed, informative... They KNEW my truck... what an experience!!! Thanks guys!! stay safe

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Facebook Mar 11, 2020

I went to Medford ford last Saturday 3//7/20 to get a new car. Joe Linder was awesome at helping me pick out and buy my 2017 Ford Fusion and making sure I understood everything. Made my experience there a great one. He made it easy and stress free. Also Joe Benigs was awesome to explaining everything to me as well. This is my second car being bought at this dealership. 14 years ago I bought my 2007 focus there. I will continue to go to this dealership for all my car needs and recommend others go here also. Great dealer ship.

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DealerRater Feb 17, 2020

Medford Ford kept us informed about the repairs on the Fusion and also told us how much it would cost. They did the work in a reasonable time. The car works fine now.

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Facebook Feb 15, 2020

Quick and easy to work with.

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Facebook Feb 11, 2020

Great service, friendly employees!

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Facebook Jan 31, 2020

They have a great sales team.

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Cars Jan 26, 2020

I had my Ranger truck serviced at Medford Ford since I bought it in 2003. Runs like new.

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Cars Jan 14, 2020

Service Department always does their best to keep my vehicle running in tip top shape.

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Cars Jan 4, 2020

Excellent place. They listen to your needs and do not push you into something you don't want.

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Cars Dec 18, 2019

We always get a fair price and great service at Medford Ford. We have a 2003 Ford Excursion that is important to our large family because we can't afford to replace it (they make nothing that size anymore) and it is perfect for towing our camper on long trips. The Excursion is getting old in so many ways, and Medford Ford is always finding ways to make our large repairs affordable, and taking the "beast" in last minute when she decides to break down they day before a long trip. After the Medford Ford mechanics do the repairs, ...

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DealerRater Dec 6, 2019

I was looking for an inexpensive used car for my daughter, and saw an older Ford Escape I was interested in at a reasonable price. I contacted Medford Ford and set up a time to go see it. They gave me an additional discount as they thought it may need brakes soon, and allowed me to take it to my own mechanic to have it checked out. My salesman, Ian, was great to deal with and we were very happy with the purchase.

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Facebook Nov 14, 2019

Medford Ford is old school and I like that. It's not a huge flashy showroom with fast talking salesmen. It's a small place and the people there aren't pushy. I dealt with Natalie, and she was helpful. If I had a question she couldn't answer, she'd find someone who could. If I decide to stay with Ford when my lease is up, I will definitely return to Medford Ford

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Facebook Nov 9, 2019

I had one of the best auto buying experiences of my life. Tom Eckert made everything easy. Everyone at the Dealership made me feel comfortable. That included Bill the Sales Manager. Thanks everyone. Hope the journey ahead is just as satisfying. Jack Bland

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Facebook Nov 7, 2019

Always a pleasure getting my Ford Escape services by Medford Ford. They are quick, accommodating and very professional.

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Facebook Oct 25, 2019

Medford Ford is the definition of a “Hometown Dealer”. Amazing people in every department from sales to business/finance. They treat you like family and make your purchase fair, easy, and fast! A huge shout out to “the man”- Tom Eckert in sales, Bill Herschell in the business department, and General manager Ken Worrell. Thanks for making me another happy customer and providing an amazing truck!

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DealerRater Oct 24, 2019

Medford Ford is the definition of a “Hometown Dealer”. Amazing people in every department from sales to business/finance. They treat you like family and make your purchase fair, easy, and fast! A huge shout out to “the man”- Tom Eckert in sales, Bill Herschell in the business department, and General manager Ken Worrell. Thanks for making me another happy customer and providing an amazing truck!

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Facebook Aug 2, 2019

I received excellent service.

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Facebook Jul 28, 2019

Great service and the staff were very friendly and helpful

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Facebook Jul 21, 2019

They did recall service on my Ford Explorer. They were courteous,quick, and professional. I’d use them again.

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Cars Jul 20, 2019

We have bought a number of vehicles from Tom Eckert. He always provides us with the best customer service. We would highly recommend Medford Ford.

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Facebook Jul 12, 2019

Natalie was such a nice person helped us with questions and information we ask for and showed us what we were looking for our experience with Medford Ford was very good I would definitely buy another car there. We are loving the truck we purchased. Thank you so much Kathy and Kerry

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Facebook Jul 10, 2019

Always quick and convenient service. My service writer mr Callahan and mechanic Alex are top notch. Thanks Medford Ford

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Facebook Jun 15, 2019

Keith was great. We walked in looking at a used Escape but after working with us and our budget, we had 3 excellent cars to choose from. I opted to go with a 2015 Explorer which was more "me" in terms of style and comfort. He patiently worked with us and managed to get my payment even lower than originally had been agreed. My wife had bought two Mustangs from them and now it seems Medford Ford will have my loyalty as well!! A+A+A+

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Cars Jun 7, 2019

Very friendly staff. Super patient and helpful. They are willing to take the time to find you the right vehicle.

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Facebook Jun 7, 2019

Super friendly staff. Extremely helpful. Awesome experience. Thomas made you feel very comfortable about your purchase and did not pressure or rush me. Super happy with my purchase.

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DealerRater Jun 7, 2019

I want to say this was one of my best car buying experiences. The staff is very friendly and polite. I also did not feel pressured to make a purchase. The sales man even took the time to show me several different vehicles without getting frustrated. Ironically I had no intentions of getting a vehicle that day. I was just getting an idea of what I wanted to get. I would highly recommend this dealership.

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Facebook Jun 2, 2019

Very nice experience and they had me in and out in less than an hour.


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